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Shipping Policy

Da Pinche Pinchers LLC
Effective Date: 1-1-2026

1. Overview

This Shipping Policy outlines how Da Pinche Pinchers LLC (“Company,” “we,” “us,” or “our”) handles order processing, shipping, delivery, and related matters for products purchased through our website or mobile application.

2. Order Processing

  • Orders are typically processed within [1–3 business days – adjust if needed] after payment is received.

  • Orders are not processed or shipped on weekends or holidays.

  • You will receive confirmation once your order has been successfully placed.

If there is a delay in processing your order, we will notify you using the contact information you provided.

3. Shipping Methods and Delivery Times

We offer shipping through third-party carriers. Estimated delivery times vary depending on your location and selected shipping option:

  • Standard Shipping: [3–7 business days]

  • Expedited Shipping (if available): [1–3 business days]

Delivery times are estimates and not guaranteed.

4. Shipping Rates

Shipping charges are calculated at checkout based on:

  • Package size and weight

  • Shipping destination

  • Selected delivery speed

All applicable shipping fees will be clearly displayed before you complete your purchase.

5. Shipping Locations

We currently ship to:

  • United States (including Texas and surrounding states)

If you are outside our service area, please contact us to confirm availability.

6. Order Tracking

Once your order has shipped, you may receive a tracking number (if available) via email or within your account in our app.

7. Delays and Delivery Issues

We are not responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Incorrect or incomplete shipping addresses

  • Events outside our control

If your package is delayed or lost, please contact us and we will assist in working with the shipping provider.

8. Incorrect Addresses

It is your responsibility to provide accurate shipping information.
We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately. We will attempt to correct it if the order has not yet shipped.

9. Damaged or Lost Shipments

If your order arrives damaged or is lost:

  • Contact us within [5 days] of delivery (or expected delivery date)

  • Provide photos of damaged items (if applicable)

  • We will work with you to resolve the issue, which may include replacement or refund depending on the situation

10. Returns and Refunds

For information about returns and refunds, please refer to our Refund & Cancellation Policy.

11. Third-Party Carriers

We use third-party shipping providers. Once your order is transferred to the carrier, their policies and procedures may apply.

12. Changes to This Policy

We may update this Shipping Policy from time to time. Updates will be posted with a revised “Effective Date.”

13. Contact Us

If you have any questions about shipping or your order, please contact us:

Da Pinche Pinchers LLC
Midland, Texas, USA
Email: dapinchepinchers@gmail.com

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